Does your business have a Chief Information Officer (CIO)?
The ultimate decision maker, especially in a small organization is the Chief Executive Officer (CEO) or owner, but in large organizations there is usually a Chief Information Officer (CIO) who brings experience (typically decades) and a dedicated focus to provide for the strategic and operational needs of managing the organization's technology tools.
In your small business, if you don't have anyone with dedicated responsibility for your IT then you're probably taking away valuable resources from the work of the business itself. However, even the smallest business doesn't need to hire expensive consultants or settle for a part-time junior tech. Unlike calling in a limited-focus or break/fix vendor, NorthEast Technology Support could be, and would like to be your "part-time" CIO.
What you get when your CIO is NorthEast Tech Support...
ExperienceOver 35 years experience managing technology in environments as large as Fortune 500 corporate data centers down to the sole-proprietor business with just a few computers.
Dedicated Focus & ResourcesA familiar, senior management level resource to assign technology projects or to assist in strategic technology decisions and with access to the right resources and superior tools.
Limited Number of Technology VendorsWe support a wide range of technologies, but can be counted on to bring in the vendor that best meets your needs. This minimizes excess vendor costs and relationships to simplify the management of your technology.
Technology Vendor ManagementIf you have needs outside our scope or skillset, we assist by evaluating vendor proposals and coordinating on installations and problem resolution. This ensures the effective integration of all your technology.
Central Point of ContactOne source to gather information for decision making, to get status on projects & activities, and to assign technology related tasks.
AccountabilityGet action on technology problem resolution, costs, and schedules, unimpeded by other business responsibilities or activities.
Technology Selection & ProcurementOnce we earn your trust, you can rely on us to get what you need. While we have partnerships and relationships with a wide array of vendors and suppliers, your CIO's allegience is to YOUR needs and budget.
Who is Yours?
Who is responsible for IT decisions? The boss? Other key personnel?
Who makes sure IT problems get fixed? The Admin Assistant? The Intern? The CFO?
Why are they handling this responsibility? They're 'Savvy'? They like to? It saves money?
Do they have the time? They make the time when they need to?
Can you get access to a seasoned IT exec?Absolutely!
Your "CIO" should have...
A Systems Inventory
Network Topology & Configuration Docs
Vendor Contact Lists & User Procedures
Software Installation Files
Access to Specialized Tools / Utilities
Your "CIO" should know..
Best Practices for IT Management
Your Priorities for IT Services & Costs
Areas to Improve your Technology
Tech Trends in your Industry
Trends outside your own Business
Get the most from Your Technology with a CIO to manage it effectively!